Rideshare Safety: Staying Smart on the Go

Turns out, rideshares might not be as safe as we assumed (if this is news to you, check out our previous blog on rideshare safety).

Holding companies accountable for rider safety is crucial—but realistically, most of us won’t stop using rideshares altogether. So, while we push for better safety measures, what can we do to protect ourselves and each other?

Before you hop in, pause for a second. Does the license plate match what’s shown in your app? Does the driver’s face and name match too? It takes just a moment, and it could make all the difference.

Never let a friend ride alone while under the influence—and don’t do it yourself either. If someone is not 100% alert, make sure they get all the way home safely. Walk them to their door if you can. Set the expectation that your friends will do the same for you.

Make the most out of the existing safety features. Although rideshare companies need improvement, there are some safety tools already in rideshare apps including Lyft and Uber. Explore the “Safety” section in the app before your next ride—you’ll be glad you did.

Most apps allow you to share your trip with a trusted contact. Let someone know when you’re on the move, so they can keep an eye on your progress and step in if anything goes awry.

Lyft has taken it a step further—their partnership with ADT is a big deal. If something doesn’t feel right, you can silently alert ADT and they’ll coordinate with 911 using your real-time location—no need to even say a word.

Both Lyft and Uber now offer the option to record audio during your ride. It can be a useful tool if something feels off. And you’ll have the audio if you need to file a report later.

Use other tools like uSafeUS® that are designed to give you an extra layer of protection. Here are two standout features for rideshare comfort:

Time to Leave™: Simulate a phone call to get out of an uncomfortable situation—whether it’s an overly chatty driver or a gut feeling you can’t ignore. A student in one focus group said she uses Time to Leave™ when a driver talks too much.

Expect Me™: Share your location temporarily and notify trusted contacts when you arrive safely and on time.

The truth is, most rideshare experiences are totally routine. But being alert, informed, and prepared can help make sure your ride ends safely. Know your tools, trust your instincts, and always look out for each other.